Organize: Your School Counseling Phone Records to Protect Yourself

Problem:  You receive a voicemail message from an angry parent while you are out of your office teaching a classroom lesson. Of course you promptly call the parent back, but you get their voicemail. You leave a message and go about your day, which of course flies by. The next morning your principal calls you in and says she got a phone call from the angry parent saying that you didn't call her back!

Solution:  Document, document, document! Use a phone log to document each and every phone call you make.  I like to use a spreadsheet which I keep in a my Contact Binder. This has saved me so many times, as I often make ten or more calls a day. If ever questioned, I can go look up the date and time of each and every call made, plus the number I called and the outcome!  Not to mention, it is just handy to have this information in a binder for future reference. Do yourself a favor and document.

Get the Phone Log HERE.